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IT Managed Services

  1. Comprehensive Support Service: GlobalTech(I)Pvt.Ltd. offers a comprehensive support service aimed at providing monthly price certainty for effectively managing IT environments while focusing on reducing Total Cost of Ownership (TCO).
  1. Systematic and Proactive Approach: The company employs a systematic and proactive approach to ensure that clients’ IT environments remain current. This approach involves detailed knowledge of the client’s existing setup, enabling quick responses to user IT needs.
  1. Single Point of Accountability: GlobalTech(I)Pvt.Ltd. ensures efficient issue resolution with a clear single point of accountability, streamlining communication and responsibility.
  1. Access to Highly Qualified Engineers and Services: Clients have access to highly qualified engineers, a service desk, and 24/7 monitoring services to address their IT requirements promptly.
  1. Strict SLA Implementation: The company guarantees its service quality by implementing strict Service Level Agreements (SLAs), providing assurance to clients regarding service delivery standards.
  1. Heightened Visibility and Transparency: By aligning with GlobalTech(I)Pvt.Ltd., clients can expect heightened visibility and transparency in managing their IT infrastructure. The company emphasizes early adoption and innovation in managed services, offering user-friendly management and reporting systems that surpass competitors.